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List of Questions

Circulation

How do I put my subscription on temporary hold?
What if I don’t get an issue of the paper, who do I contact?
I want to change my mailing address, how can I do this?

Advertising
How do I advertise online?
How do I advertise in the print edition?
How do I place a classified ad?
How do I submit a matrimonial ad?

Calendar
How do I list an event in your online calendar?
How do I list an event in your print issue’s calendar?
How can my event become the featured event of the week in the print edition?
How can my event become the featured event of the week in the online edition?
Who do I contact if I encounter problems?

Contacting Us
How do I contact India-West?
How can I write a letter to the editor?

I have a story idea. How do I pitch it?
Who do I send my press release or news information to?
What if I have a general question that needs an answer?
How do I reach a specific staff member?

Careers at IW
How do I apply to be a freelance writer, photographer or blogger?
How do I apply for an internship?

Archives
How do I search the archives?
How do I search the site for the news I am seeking?
How do I find out if my event or news was in India-West?

Miscellaneous
How do I use the RSS feed feature?
How can I add my link to your resource area?
How is India-West related to www.indianlifeandstyle.com?

Privacy & Security
What is your privacy policy?
Will you sell my name or email to third parties?
How secure is the online payment system?
How do I bookmark a page?
How do I print an article?
How do I send a copy of an article to a friend?
How do I order a reprint of an article or issue?
Do I need permission to repost or reprint anything I see on Indiawest.com or in the print issue of India-West?
How do I get permission to reprint an article?

Subscribing
How do I subscribe to India-West?
Who do I contact if I encounter problems?
My credit card was charged incorrectly, who do I contact?
How do I buy a gift subscription?
What forms of payment do you accept?

Logon/Blogs/Podcasts/Comments

Why do I need to sign up and provide my information?

What do I do if I lose my login information?
How do I post a comment?

Answers


Circulation

How do I put my subscription on temporary hold?
Please contact Rashmi at rashmi@indiawest.com and provide your name, address and dates for subscription to be put on hold.

What if I don’t get an issue of the paper, who do I contact?
Please contact Rashmi at rashmi@indiawest.com and provide your name, address and dates of issues missed.

I want to change my mailing address, How can I do this?

Please contact Rashmi at rashmi@indiawest.com and provide your name, your new address followed by your old address and effective date of change.

Advertising
How do I advertise online?
Please go through our media kit located under Advertise in the top toolbar http://indiawest.com/MediaKit.aspx and then contact our advertising department at advertising@indiawest.com or at (510) 383-1147.

How do I advertise in the print edition?
Please go through our media kit located at http://indiawest.com/MediaKit.aspx and then contact our advertising department at advertising@indiawest.com or at (510) 383-1147.

How do I place a classified ad?
Go the Classifieds page in the left toolbar, or contact classifieds@indiawest.com or call 510-383-1143.

How do I submit a matrimonial ad?
Go the Classifieds page in the left toolbar, or contact classifieds@indiawest.com or call 510-383-1143.

Calendar
How do I list an event in your online calendar?
Go the Events Calendar page in the left toolbar http://indiawest.com/currentevents.aspx, click on Post Event and fill out the form with all the prompted information. We will post the event if it passes the parameters and get back to you with a confirmation.

How do I list an event in your print issue’s calendar?
Please email details to calendar@indiawest.com.

How can my event become the featured event of the week in the print edition?
Please contact calendar@indiawest.com.

How can my event become the featured event of the week in the online edition?
If it is a premium event, where you would like to link to your website, please contact calendar@indiawest.com.

Who do I contact if I encounter problems?
Please contact web@indiawest.com if you encounter problems.

Contacting Us
How do I contact India-West?
Go to the Contact Us page in the top toolbar http://indiawest.com/contactus.aspx, fill out the form and we will get back to you promptly. Otherwise, our contact information is

INDIA-WEST PUBLICATIONS, INC.
HEAD OFFICE
933 MacArthur Blvd.,
San Leandro, CA 94577
Tel: 510-383-1140
Fax: 510-383-1155

How can I write a letter to the editor?
Go to the Send a Letter to Editor link under About Us in the top toolbar http:///indiawest.com/sendletterstoeditor.aspx, fill out the form and our editor will get back to you promptly. Otherwise, you can post-mail the editor at:

 Bina Murarka
INDIA-WEST PUBLICATIONS, HEAD OFFICE
MacArthur Blvd.,
San Leandro, CA 94577

I have a story idea. How do I pitch it?
Refer to writing a letter to editor above, send story ideas using this mechanism.

Who do I send my press release or news information to?
Email them to news@indiawest.com or mail them to our office:

INDIA-WEST PUBLICATIONS, HEAD OFFICE
MacArthur Blvd.,
San Leandro, CA 94577

What if I have a general question that needs an answer?
Contact Rashmi at rashmi@indiawest.com.

How do I reach a specific staff member?
Please refer to our Staff Page under About Us in the top toolbar http://indiawest.com/staff.aspx and search for the name you are looking for.

Careers at IW
How do I apply to be a freelance writer, photographer or blogger?
Please contact Bina Murarka at editor@indiawest.com.

How do I apply for an internship?
Please contact Bina Murarka at editor@indiawest.com.

Archives
How do I search the archives?
Click on Archives in the Top Toolbar http://indiawest.com/searchArchive.aspx where you can search by article name, reporter name, keyword, a date range in which the article was posted and what section the article is from.

How do I search the site for the news I am seeking?
You can either search our archives if you know the details mentioned above, otherwise use our search bar located in the top toolbar.

How do I find out if my event or news was in India-West?
Use the archives tool and look for keyword or use the search bar. Otherwise, send a letter to editor.

Miscellaneous
How do I use the RSS feed feature?
Please download the RSS Feed from the bottom toolbar, where you will get the most up-to-date happenings at India-West and around the world.

How can I add my link to your resource area?
If you would like to be a community partner and be linked in the resource area, please contact web@indiawest.com and provide details of the services you provide.

How is India-West related to www.indianlifeandstyle.com?
www.indianlifeandstyle.com is a leading online lifestyle magazine for the Indian American community and published by India-West Publications Inc., publishers of the award-winning India-West newspaper. India-West features an Indian Life & Style article every week.

Privacy & Security
What is your privacy policy?
Refer to our Privacy Policy in the bottom toolbar http://indiawest.com/privacypolicy.aspx to see information.

Will you sell my name or email to third parties?
India-West will absolutely not sell your name or e-mail addresses to a third party. Refer to our Terms of Use in the bottom toolbar http://indiawest.com/termsofuse.aspx for more details.

How secure is the online payment system?
The PayPal system is safe-guarded with the most up-to-date certificates and password secrurity. Refer to our Terms of Use in the bottom toolbar http://indiawest.com/termsofuse.aspx for more details.

How do I bookmark a page?
In Mozilla Firefox, press CTRL+D and save the page as you would like.
In Internet Explorer, go to the Menu Bar, pull down Favorites and click Add to Favorites… and save the page as you would like.

How do I print an article?
You can either click on Print this Article above each story or go to File->Print. How do I send a copy of an article to a friend? You can either click on E-mail to Your Friend above each story or go to File->Send Link.

How do I order a reprint of an article or issue?
Contact Rashmi at rashmi@indiawest.com.

Do I need permission to repost or reprint anything I see on Indiawest.com or in the print issue of India-West?
Yes, you must be given express written consent by India-West. Refer to our Terms of Use in the bottom toolbar http://indiawest.com/termsofuse.aspx for more details.

How do I get permission to reprint an article?
Contact our editor at editor@indiawest.com. Refer to our Terms of Use in the bottom toolbar http://indiawest.com/termsofuse.aspx for more details.

Subscribing
How do I subscribe to India-West?
Click on Subscribe in the top toolbar, fill out the form and click submit. You will come to a confirmation screen that will confirm your subscription.

Who do I contact if I encounter problems?
Please contact Rashmi at rashmi@indiawest.com.

My credit card was charged incorrectly, who do I contact?
Please contact Rashmi at rashmi@indiawest.com.

How do I buy a gift subscription?
Please contact Rashmi at rashmi@indiawest.com.

What forms of payment do you accept?
Visa, MasterCard, Discover, American Express and personal checks.

Logon/Blogs/Podcasts/Comments
Why do I need to sign up and provide my information?
To get access to add blogs, podcasts, commentary and so much more, please log-in to use the interactive media that is indiawest.com.

What do I do if I lose my login information?
Contact web@indiawest.com.

How do I post a comment?
If you are logged-in, you can post a comment about every article. Fill in the form below a story and click Submit. You will be able to view the comments you and others have made.
 
 
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