SAN FRANCISCO – Google wants to know where you go so badly that it records your movements even when you explicitly tell it not to, K. Shankari, an Indian American graduate researcher at U.C. Berkeley who studies the commuting patterns of volunteers in order to help urban planners, alerted the Associated Press.
An AP investigation found that many Google services on Android devices and iPhones store your location data even if you’ve used a privacy setting that says it will prevent Google from doing so.
Computer-science researchers at Princeton confirmed these findings at the AP’s request.
For the most part, Google is upfront about asking permission to use your location information. An app like Google Maps will remind you to allow access to location if you use it for navigating. If you agree to let it record your location over time, Google Maps will display that history for you in a “timeline” that maps out your daily movements.
Storing your minute-by-minute travels carries privacy risks and has been used by police to determine the location of suspects — such as a warrant that police in Raleigh, North Carolina, served on Google last year to find devices near a murder scene. So the company will let you “pause” a setting called Location History.
Google says that will prevent the company from remembering where you’ve been. Google’s support page on the subject states: “You can turn off Location History at any time. With Location History off, the places you go are no longer stored.”
That isn’t true. Even with Location History paused, some Google apps automatically store time-stamped location data without asking. (It’s possible, although laborious, to delete it.)
For example, Google stores a snapshot of where you are when you merely open its Maps app. Automatic daily weather updates on Android phones pinpoint roughly where you are. And some searches that have nothing to do with location, like “chocolate chip cookies,” or “kids science kits,” pinpoint your precise latitude and longitude — accurate to the square foot — and save it to your Google account.
The privacy issue affects some 2 billion users of devices that run Google’s Android operating software and hundreds of millions of worldwide iPhone users who rely on Google for maps or search.
Storing location data in violation of a user’s preferences is wrong, said Jonathan Mayer, a Princeton computer scientist and former chief technologist for the Federal Communications Commission’s enforcement bureau.
A researcher from Mayer’s lab confirmed the AP’s findings on multiple Android devices; the AP conducted its own tests on several iPhones that found the same behavior.
“If you’re going to allow users to turn off something called ‘Location History,’ then all the places where you maintain location history should be turned off,” Mayer said. “That seems like a pretty straightforward position to have.”
Google says it is being perfectly clear.
“There are a number of different ways that Google may use location to improve people’s experience, including: Location History, Web and App Activity, and through device-level Location Services,” a Google spokesperson said in a statement to the AP. “We provide clear descriptions of these tools, and robust controls so people can turn them on or off, and delete their histories at any time.”
To stop Google from saving these location markers, the company says, users can turn off another setting, one that does not specifically reference location information. Called “Web and App Activity” and enabled by default, that setting stores a variety of information from Google apps and websites to your Google account.
When paused, it will prevent activity on any device from being saved to your account. But leaving “Web & App Activity” on and turning “Location History” off only prevents Google from adding your movements to the “timeline,” its visualization of your daily travels. It does not stop Google’s collection of other location markers.
You can delete these location markers by hand, but it’s a painstaking process since you have to select them individually, unless you want to delete all of your stored activity.
You can see the stored location markers on a page in your Google account at myactivity.google.com, although they’re typically scattered under several different headers, many of which are unrelated to location.
The AP learned of the issue from Shankari, a senior engineer with significant experience in designing and implementing large object-oriented frameworks and solving problems at the systems level. She noticed that her Android phone prompted her to rate a shopping trip to Kohl’s, even though she had turned Location History off.
“So how did Google Maps know where I was?” Shankari, who has been a graduate student researcher at U.C. Berkeley since August 2013, asked in a blog post.
The AP wasn’t able to recreate Shankari’s experience exactly. But its attempts to do so revealed Google’s tracking. The findings disturbed her.
“I am not opposed to background location tracking in principle,” Shankari, a University of Bombay (bachelor’s) and U.C. Santa Cruz (master’s) graduate who spent nine years working at VMware, said. “It just really bothers me that it is not explicitly stated.”
Google offers a more accurate description of how Location History actually works in a place you’d only see if you turn it off — a popup that appears when you “pause” Location History on your Google account webpage. There the company notes that “some location data may be saved as part of your activity on other Google services, like Search and Maps.”
Google offers additional information in a popup that appears if you re-activate the “Web & App Activity” setting — an uncommon action for many users, since this setting is on by default. That popup states that, when active, the setting “saves the things you do on Google sites, apps, and services ... and associated information, like location.”
Warnings when you’re about to turn Location History off via Android and iPhone device settings are more difficult to interpret. On Android, the popup explains that “places you go with your devices will stop being added to your Location History map.” On the iPhone, it simply reads, “None of your Google apps will be able to store location data in Location History.”
The iPhone text is technically true if potentially misleading. With Location History off, Google Maps and other apps store your whereabouts in a section of your account called “My Activity,” not “Location History.”
Since 2014, Google has let advertisers track the effectiveness of online ads at driving foot traffic, a feature that Google has said relies on user location histories.
While disabling “Web & App Activity” will stop Google from storing location markers, it also prevents Google from storing information generated by searches and other activity.